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Privacy Policy

What is a Privacy Policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to safeguard the privacy of a visitor or customer.

Countries worldwide have their own laws with varying jurisdiction-specific requirements regarding the use of privacy policies. Make sure you are following the relevant legislation for your activities and location.

What Kind of Information Do We Collect?

We receive, gather, and store any information you enter on our website or provide to us in other ways. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, login data, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personal identification information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profiles.

How Do We Collect Information?

When you conduct a transaction on our website, as part of the process, we collect personal information you provide, such as your name, physical address, and email address. Your personal information will be used only for the specific purposes stated above.

Why Do We Collect Such Personal Information?

We collect both personal and non-personal information for the following purposes:

To provide and operate services.
To provide continuous customer assistance and technical support to our users.
To contact our visitors and users with general and personalized service-related notices and promotional messages.
To generate aggregated statistical data and other non-personal aggregated or inferred information that we or our business partners may use to provide and enhance our respective services.
To comply with applicable laws and regulations.

How Do We Store, Use, Share, and Disclose Visitors' Personal Information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How Do We Communicate with Site Visitors?

We may communicate with you to notify you regarding your account, resolve account issues, settle disputes, collect fees or outstanding payments, gather your opinions through surveys or questionnaires, send updates about our company, or when necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you via email, telephone, text messages, and postal mail.

How Are Cookies and Other Tracking Tools Used?

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, which place cookies or use other tracking technologies through Wix's services, may have their own policies on how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to see which cookies are stored on your website visitors' computers.

How Can Website Visitors Withdraw Their Consent?

If you do not wish for us to process your data, please contact us at contact@fireplaceinvestment.com.

We reserve the right to modify this privacy policy at any time; therefore, review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make substantial changes to this policy, we will notify you that it has been updated, so you know what information we collect, how we use it, and under what circumstances, if any, we use or disclose it.

Questions and Contact Information

If you wish to access, correct, modify, or delete any personal information we have about you, you are welcome to contact us at contact@fireplaceinvestment.com.